Kibo Palace Hotel Moshi

We stayed on the seventh floor in the King Room. It's a corner room with two large patio windows on either side, which open on to two balconies. This room must have the best veiw of Kilimanjaro than any other hotel in Moshi. We spent three nights here and the best time to see the mountain was at sunrise, which in February was around 6.45am. At this time there was a clear unobstructed view as there was no cloud. After breakfast Kilimanjaro had disappeared for the rest of the day hidden beneath a layer of thick cloud. In the words of a tour operator, Mount Kilimanjaro loves to play hide and seek.  The hotel is a good modern hotel with all the amenities you'd expect. And has a great view of Kilimanjaro from the roof top bar. Although, it gets rather windy up there at sunset. It's a shame that the bar staff play very loud music, which totally spoils the ambience of the occasion. The breakfast is good and the waiting staff are very attentive and Jordon M, the chef, will cook eggs just as you like them. The room is well made up every day with all toiletries and towels are replenished. I found the air-conditioning controls difficult to operate but reception were quickly on hand to assist.  What makes the King Room, on the seventh floor, so outstanding is the magnificent, unobstructed, view of Kilimanjaro, which, when all said and done, is the only reason to be in Moshi

Outstanding facility. All the staff members were extremely nice and thoughtful, and always seemed genuinely happy to help. The hotel is well kept in general, and my room was kept sparkling clean throughout my stay. The breakfast was great, and their room service was excellent with a reasonble amount of options. I used their shuttle from the airport, and that was also excellent. Another nice point is that they kept an open communication channel since my reservation, checking about my arrival time so that the driver would be there on time, checking on the day of my arrival to let me know that the driver was already there... Small issues that go a long way. Caring customer service is rare to find. (The goodnight cookies that they brought to the room were also a very nice touch) If you compare prices in town, this is probably a somewhat more expensive facility, but it is 100% worth every single penny.

Breakfast was extensive - lots of hot and cold options, but local and western style. Rooms were very comfortable and clean. Wifi was strong enough to stream videos and make video calls for work. Apart for a few brief (1-2 minute) power outtages one day (stayed for 4) of my stay, wifi was flawless. Aircon worked really well and consistently. Staff were very friendly and polite. Restaurant was really delicious (the Fish curry - amazing!). Hotel is walking distance (~10-15 mins) to good restaurants and souvenir shops. Loved my stay.

I was very imppressed with the hotel, including, Reception, Cleaners as well as the Restaurant. It had very High spec facilities, and the Staff were excellent. The view of Mount Kilimanjaro and Mount Kibo was beautiful from one of the rooms.

Across the board staff were excellent. Communicatiion was helped by the sharing of our different languages. An exception was Kennedy. His attention to detaiil was impeccable and is an asset to the company. In many ways. The room was spacious and airy. Cleaned daily throughout. The views were spectacular mornings and early evening with Kilimanjaro in the distance as well as the city. The bathroom was modern with a spacious double shower. During our visit, we had a problem with the Internet which was addressed immediately and as a result the hotel moved us to another beautiful room with the same views and space without any hesitation. A beautiful hotel in a central location.